JUNGHANNS COMMUNICATIONS GmbH JUNGHANNS COMMUNICATIONS GmbH JUNGHANNS COMMUNICATIONS GMBH - Deutsche Version Deutsch | Disclaimer | Contact
JUNGHANNS COMMUNICATIONS GmbH Home | Company | Solutions | Partner | News | Press | Downloads

Solutions

Thank you for your interest in our advanced contact center solution BMS. On the next few pages we will show you, which common problems can arise in normal day to day call center business and how BMS Contact-Center can help you in using all your center?s potential more effectively. The system will enable you to use and control all your assetts, may they be human, technical or financial to their full potential.

First of all BMS Contact-Center is a modular system, which means you do not have to buy a monolithic solution with a wide range of features you will never use. Think of it as a custom tailored solution especially developed for your individual needs (not a mass production software).


Lösungen




JUNGHANNS COMMUNICATIONS GMBH

Modes of operation:
  Inbound
  Outbound
  Call Blending

Features:
  Telephony Integration
  Monitoring
  Multiple Locations
  Call Management
  Redundancy
  NAT friendly
  XML Interface
  Pre- and Post Processing Filters

Moduls for Outbound:
  Dialling
  Reporting
  Multi Language Support
  Profitabillity

Licensing
Support
Upgrades
System-Requirements


JUNGHANNS COMMUNICATIONS GmbH